SIMs Support


Speaking to different organisations that give you different information is always frustrating. You no longer need to have support from different providers for Curriculum and Admin networks, Soft Egg provide whole school IT support under one complete package, that includes SIMS support.

There used to be a clear definition between admin and curriculum systems and roles, but today, admin staff require curriculum resources and curriculum staff, in particular SLT, require admin resources. This is where Soft Egg can provide a single, unified service to all staff for all systems, without differentiating between admin and curriculum because these functions are becoming more integrated.

Soft Egg SIMS Support covers all your SIMS needs, in particular we’ve found that schools need our help with these systems and during these key events:


•    SIMS update support including FMS updates, Discover Updates and support for SOLUS3 or SOLUS2
•    Support for School Census and Workforce Census returns
•    Support during Exams Results weeks - Support for Financial Year End
•    Assistance for installation and deployment of additional SIMS modules
•    SQL Server updates are included at no extra charge


•    Support services are open to all UK schools
•    Academies
•    Maintained LA Schools
•    Capita or other 3rd Party Supported Schools
•    Capita Direct Schools