Careers

We're always looking for talented people to join the Soft Egg team. We offer a rewarding work environment and salary package for the right candidates. 

Field Support Analyst 

Berkshire / Bristol /  Devon / Surrey

Windows Server, Active Directory, Office 365, Networking, Apple solutions. 

At Soft Egg we are always looking for support analysts to join our team. This is an ideal opportunity for enthusiastic, ambitious people who want to grow and develop within our exciting organisation. We have a number of opportunities across the South.

These Role are best suited to candidates who have strong customer facing skills and good general IT knowledge. The position will be mostly field based, with some remote and telephone support work when required.


Main Duties & Experience

- Provide support across the estate. mainky within a Microsoft Infrastructure

- Have a good working experience of Active Directory, Roaming Profiles, DNS, DHCP & RDS

- Identify root causes of recurring incidents

- Respond to and resolve tickets

- Drive continuous improvements and deliver the best solutions

- Be involved with project roll-outs (deploying new devices)

- Understanding of Office 365 / MS Exchange & Outlook

- Driving License

Ideal but not Essential

  • Experience of SPAM/Web filtering and broadband connectivity
  • Experience of Apple solutions

Other Requirements

  • Proactive, organised and professional 
  • Hungry to progress in IT and learn new skills
  • Excellent communication skills, positive and approachable

Soft Egg offer an excellent, friendly environment with exposure to develop new and existing skills as well as progression for the right candidates.

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External Consultants

Berkshire, Oxfordshire, Surrey, Bristol, Devon.

At Soft Egg we pride ourselves on the IT services we provide to the education sector. Committed to the highest standards our reputation is built on quality.

As a representative of Soft Egg, your people skills and professionalism will be key.

Well-organised, self motivated with outstanding communication skills, Soft Egg’s External Consultants are our ambassadors. Not only will you provide the vital first impression to our customers when visiting them, you will work closely with them throughout the sales process through to completion.

Experience in the Education Sector and/or in IT Services would be ideal but training can be provided to those with suitable customer focused qualities. You will be targeted to promote our services. One of the keys to Soft Egg's success is our teams people skills; you will need to build rapport with your customers, be able to handle queries and objection handle in an upbeat, confident and professional manner.

- Identify, negotiate and win new business
- Build new and develop existing relationships
- Advising on products and services we offer that best meet the needs of our customers
- Team player

 If you are interested in joining this exciting team please email your CV, covering letter and current salary details to ed.hyde@softegg.co.uk

No agencies.

One of our biggest successes is our people. So if you want to be part of a great team please send us your CV, we'd love to hear from you.

Support Analyst 

Wokingham / Bristol

Windows Server, Active Directory, Office 365, Networking, Apple solutions. 

The Role is best suited to candidates who have strong communication skills and well organised. The position will be mostly office based, working within our support team handling both reactive and proactive remote and telephone support.


Main Duties & Experience

- Provide support across the estate. Predominantly this will be within a Microsoft Infrastructure

- Have a good working experience of Active Directory, Roaming Profiles, DNS, DHCP & RDS

- Identify root causes of recurring incidents

- Respond to and resolve tickets

- Understanding of Office 365 and/or  MS Exchange & Outlook

- Experience of SPAM/Web filtering and broadband connectivity

- Experience of Apple solutions

Other Requirements

  • Proactive, organised and professional 
  • Hungry to progress in IT and learn new skills
  • Excellent communication skills, positive and approachable

Soft Egg offer an excellent, friendly environment with exposure to develop new and existing skills as well as progression for the right candidates.

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Internal Admin Support 

Wokingham.

As a leading managed service provider, rapidly expanding, we are looking for internal sales support people to support our sales capability. Our services, our people, our values and our approach are based upon our commitment to growing a successful business.

Well organised, self-motivated with outstanding communication skills, Soft Egg’s internal sales support agents are work closely with our internal and external sales consultants to support our customers and ensure our customers dealings with us are an enjoyable experience.

- Support the Sales Team by creating quotations and organising paperwork.
- Maintain and update the CRM and pipeline system.
- Processing sales orders.
- Liaising with suppliers and customers
- Providing data and reports to help the sales team
- Answering the phones and contacting customers
- A variety of general office administration tasks.
- You will need to be confident communicating at all levels and have the ability to assist the sales team with arranging appointments by contacting existing and potential customers when required.
- You will assist in digital and mail marketing campaigns

We have full and part time hours available and would consider school term time only position.

If you are interested in joining this exciting team please email your CV, covering letter and current salary details to ed.hyde@softegg.co.uk

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Poached 

Not listed above

If you think you have something amazing to offer but it's not listed above, don't panic, we are always looking for amazing people to join our team. Please get in touch as we would love to hear from you.