We solve problems before you're aware of them

Even simple printer problems and software updates can push your day off track. That’s why we run a suite of daily checks to ensure your IT is ready for you to hit the ground running. Our pro-active ICT support teams solve many IT technical issues before you’re even aware of them. And that’s the real benefit of the way we do things at Soft Egg.

Even simple printer problems and software updates can push your day off track. That’s why we run a suite of daily checks to ensure your IT is ready for you to hit the ground running. Our pro-active ICT support teams solve many IT technical issues before you’re even aware of them. And
that’s the real benefit of the way we do things at Soft Egg.

Site Visits

On-site engineers & technician visits

All our engineers are fully qualified and DBS checked. You can schedule on-site visits as regularly as you need to keep your IT system in fine shape.

Not every IT issue requires an on-site visit. With conscientious desktop support, we can resolve the majority of issues for you without a visit from an ICT support technician.

Dawn Patrol

Regular checks every single morning fix the most common issues, before you even start your day. And last thing at night, we can also switch off dormant computers to save you electricity.

Safety Net

Safety Net: Emergency server response

Servers rarely crash. But if they do, the results can be disastrous. Our safety net ensures an exceptionally fast response with remote support and engineers to protect your systems. In addition, our cloud backup service protects your critical school data with offsite backups.

School IT roadmap, review & IT development

Regular audits from our ICT support consultants mean your IT networks stay up to date in the most cost effective manner. We’ll help you with forward planning and recommendations to help you develop and maintain cost effective IT systems to help you run your primary school.

Clear monthly reports

A single monthly report shows you how well your IT is performing. Our schools appreciate the accountability of reporting, as well as the opportunity to plan further ICT support, from IT replacements and improvements.

Ofsted Panic Button

Ofsted panic button

When you get the dreaded OFSTED phone call, we’ll work alongside your team and make sure all systems are running optimally. Even when things are going smoothly, Soft Egg will always be there with ICT support, working in the background to make sure your IT performs not well, but outstandingly.

Projectors, whiteboards, audio visual equipment

Regular maintenance can prolong the life of key electronic equipment in the classroom. We also provide smartboard technical support and an emergency on-site engineer response for projector and interactive whiteboard (IWB) faults.

Book your free school IT audit

Is your IT network healthy? Is it costing you more than it should? Are there obvious cost savings you can make whilst improving the level of ICT provision in your school? Soft Egg will visit you on-site and conduct our school IT health check.

During our visit, we’ll look at how to solve your most frustrating IT challenges which steal classroom time and administrative resources. We’ll identify genuine cost savings you can make whilst improving the reliability of your ICT provision. The resulting report is yours to keep whatever you decide to do.

Find out what Soft Egg school IT support can do for your school.

Contact Soft Egg

Contact us now to find out more